Home Technology Resolving Frappe Application Startup Issue: No Module Named ‘redis.commands’

Resolving Frappe Application Startup Issue: No Module Named ‘redis.commands’

by karani

Have you encountered the frustrating roadblock where your Frappe applications fail to start, presenting the error message “No module named ‘redis.commands'”? If so, you’re not alone. This common hiccup can disrupt your workflow and impede the smooth functioning of your Frappe-based projects. Fortunately, there’s a straightforward solution to this recurring problem.

Understanding the Issue

The error message indicating the absence of the ‘redis.commands’ module typically surfaces when attempting to launch Frappe applications. Frappe relies on Redis, an in-memory data structure store, for various functionalities, including caching and background job processing. When the necessary Redis dependencies aren’t properly configured or are outdated, the application fails to initialize, leaving you stuck with the frustrating error message.

The Solution: Upgrading Redis Dependencies

Thankfully, the solution to this vexing problem is relatively simple. By upgrading the Redis dependencies using pip, you can ensure that your Frappe applications have access to the required modules, thereby enabling them to start without encountering the dreaded ‘redis.commands’ error.

Access Your Frappe Application Environment:
Navigate to the root directory of your Frappe application where the virtual environment is located. This is typically where you initially set up your Frappe project.

Execute the Pip Command:
Once you’re in the appropriate directory, run the following command in your terminal or command prompt:

./env/bin/pip3 install --upgrade redis

This command instructs pip, the Python package installer, to upgrade the Redis package within your virtual environment to the latest version. The ‘–upgrade’ flag ensures that any existing Redis dependencies are updated to resolve compatibility issues and missing modules like ‘redis.commands’.

Wait for Installation to Complete:
Depending on your internet speed and the complexity of the upgrade, the installation process may take a few moments. Allow the process to complete uninterrupted.

Restart Your Frappe Application:
Once the upgrade is finished, restart your Frappe application. You should now find that the ‘No module named ‘redis.commands” error no longer impedes the startup process.


In the world of software development, encountering obstacles is par for the course. However, with the right knowledge and tools at your disposal, overcoming these challenges becomes more manageable. By addressing the ‘No module named ‘redis.commands” error through the recommended solution outlined above, you can streamline the startup process of your Frappe applications and focus your efforts on building remarkable software solutions.

Remember, staying informed and proactive is key to navigating the ever-evolving landscape of software development. As you continue to refine your skills and expand your knowledge, you’ll be better equipped to tackle any hurdles that come your way, ensuring the success and resilience of your projects.

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